FAQ: Can I record time on a closed matter?

Modified on Mon, 14 Apr at 11:40 AM

A: Yes in the Desktop, No in Billing. This WIP also cannot be billed. 


In the Billing (Cloud side), time entries cannot be recorded against closed matters. However, users are able to record time against closed matters in the Desktop application, but the WIP does not flow through to the Billing side so they can't be billed and aren't included in any reporting. 



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