How to re-install EvolveGo
Modified on Fri, 29 Nov, 2024 at 11:35 AM
Re-installing EvolveGo can fix a number of different issues. To re-install EvolveGo, please follow the steps below.
Note 1. You may be prompted to log back in after the re-installation, so make sure you know your username and password.
Note 2. You may need to contact your IT team if they have restricted uninstalling or installing software.
- Close EvolveGO and all Windows applications (Word, Outlook, Excel).
- Navigate to programs and features (the easiest way to do this is to go to your windows search bar > type in "appwiz.cpl".
- Right-click on EvolveGo > Uninstall (if you are prompted to enter Administrator details which you do not have, contact your IT team).
- After it has finished uninstalling, download the installer here: https://evolvego.support.practiceevolve.com/support/solutions/articles/101000439130-download-evolvego
- Run the installer file and follow the prompts.
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