How to recover a lost document in EvolveGo

Modified on Tue, 28 Jan at 12:32 PM

If you are unable to find a document in EvolveGo or you think you may not have saved the document, you can locate it by following the steps below:


  1. Opening file explorer.
  2. Navigate to your local temp files (C:\Users\YOURUSERNAME\AppData\Local\Temp (You can also type %temp% in the file explorer search bar to navigate directly here).
  3. Search for the document name here (this step is important as each document is in a temporary folder.
  4. There may be multiple different versions saved here, so you will need to go through and find the correct one.
  5. Once you locate the document, make sure to save it back into the matter in EvolveGo.



Please contact our support team if you are unable to follow the steps above.



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