How to recover a lost document in EvolveGo
Modified on Tue, 28 Jan at 12:32 PM
If you are unable to find a document in EvolveGo or you think you may not have saved the document, you can locate it by following the steps below:
- Opening file explorer.
- Navigate to your local temp files (C:\Users\YOURUSERNAME\AppData\Local\Temp (You can also type %temp% in the file explorer search bar to navigate directly here).
- Search for the document name here (this step is important as each document is in a temporary folder.
- There may be multiple different versions saved here, so you will need to go through and find the correct one.
- Once you locate the document, make sure to save it back into the matter in EvolveGo.
Please contact our support team if you are unable to follow the steps above.
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