How do I apply Credit Notes or Client Funds to an Invoice or Disbursement?

This article applies to the following scenario:

• A Credit Note has been processed on the matter, or
• There are matter Client Funds which are available to allocate to an invoice

Procedure

Prerequisites

Before applying a Credit Note / Client Funds to an invoice, you should first confirm there are funds available for allocation.

You can check this via the Ledgers section on the Matter screen (see below).

The Client Funds will display in a red if there is a credit, as this denotes there is monies owing the to client.

Credit Notes will display in green, as it represents a credit note that is available to the client to utilise on amounts owing.

If you need to record a new Credit Note, more details can be found here: <link to credit notes>

Applying Funds to an Invoice

To apply a Credit Note or Client Funds to an invoice on a matter:

1. Navigate to the Invoices page on the matter and identify the relevant invoice
2. Select the menu (three dots) on the end of the invoice row

3. Once the menu has opened, select the Pay with Credit option

4. On the window that opens, select the relevant Credit Source and enter an amount.
   The corresponding balance for each source will be displayed

5. The date field will auto-populate with the current date and a memo can be added should you need to refer back to the allocation
   
   
6. Once the relevant details have been entered, hit the Save button

The balance of the invoice will now be reduced (if the credit was for the full value, the invoice will be marked as closed with a zero balance).

On the Office Ledger, you will also be able to see the corresponding entries for the application of the credit.

Applying Funds to a Disbursement

To apply a Credit Note or Client Funds to a disbursement on a matter:

1. Navigate to the Invoices page on the matter and identify the relevant invoice
2. Select the menu (three dots) on the end of the invoice row

3. Once the menu has opened, select either the Apply Credit Notes or Apply Credit Funds option

4. On the window that opens, you will be able to adjust the amount applied (if necessary) along with the date and reason

5. The Office Ledger will then display the corresponding entries for applying the credit.