Guide Overview

There are two ways to access the Client/Trust Cash Account, the first is via the Accountant Dashboard and the second via the Banking drop-down on the main navigation menu bar. The following steps will go through each option.

In this article, including screenshots, you will see the term 'Client/Trust' when referencing either your Client or Trust Account or Journals. This is to account for different terminology for the same functionality across jurisdictions.

TABLE OF CONTENTS

• Guide Overview
  • How to Reverse a Client Receipt from the Client Cash Account
    • How to access the Client/Trust Cash Account
  • How to Reverse the Receipt Transaction
  • How to Reverse a Client/Trust Receipt from a Matter

How to Reverse a Client Receipt from the Client Cash Account

How to access the Client/Trust Cash Account

Option 1:

1. Select Dashboards from the main navigation menu bar.

2. Use the My Dashboards drop-down to select the Accountant Dashboard.

 3. Select the relevant client account from the Client/Trust Cash Accounts section.

Option 2:

1. Select Client/Trust from the Banking drop-down menu on the main navigation menu bar.

2. Select the relevant Client/Trust Cash Accounts by clicking on the name in the list.

How to Reverse the Receipt Transaction

1. Find the relevant Client Receipt from the Cash Book Entries list.

2. Click on the entry to view the transaction details.

3. Select the Reverse button in the bottom right of the screen.

4. In the pop-up screen, the Reversal Date will default to the original posting date of the receipt.

5. Enter a Reason for the receipt.

6. And click Reverse to confirm.

How to Reverse a Client/Trust Receipt from a Matter

1. Navigate to the relevant Matter.  

2. Select Client/Trust Ledger from the Matter Actions menu.

3. Then select the Client/Trust Cash Account and Ledger Entries.

4. Click on the ledger symbol to the right of the client receipt entry which needs to be reversed.

5. Select Reverse in the bottom right of the screen.

6. In the pop up screen, the Reversal Date will default to the original posting date of the receipt.

7. Enter a Reason.

8. Select Reverse to confirm the reversal.